Who we are
Last Updated: July 9, 2026
SARSILMAZ respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, create an account, place an order, register a product, contact us, sign up for marketing communications, or use our digital services.
This policy applies to Sarsilmaz.us, related ecommerce services, online forms, customer service channels, warranty registration, product support, sales and dealer inquiries, marketing activities, and mobile applications if and when made available.
Information We Collect
This may include:
Campaign data, including UTM parameters, campaign source, campaign medium, campaign name, advertising click identifiers, and similar attribution data
Name, email address, phone number, billing address, and shipping address
Account login information
Order history, transaction details, shipping details, and customer service records
Product registration, warranty, return, repair, and service information
Product model, serial number, purchase date, and dealer information
Dealer, distributor, agency, law enforcement, government, or business inquiry details
Messages, photos, documents, or other materials you submit
Marketing preferences, email engagement, SMS consent status, and communication preferences
IP address, browser type, device type, pages viewed, products viewed, referring website, cart activity, cookie identifiers, analytics identifiers, advertising identifiers, and approximate location based on IP address
How We Use Information
We may use information to:
Enforce our terms, policies, agreements, and legal rights
Operate and improve our website, ecommerce services, and customer experience
Create and manage customer accounts
Process, fulfill, ship, and track orders
Provide customer service, product support, warranty service, returns, repairs, and related assistance
Respond to sales, dealer, distributor, agency, law enforcement, government, or business inquiries
Verify transactions, prevent fraud, review chargebacks, and protect website security
Comply with product restrictions, shipping restrictions, legal obligations, and regulatory requirements
Send order confirmations, shipping updates, account notices, warranty communications, safety notices, and other service communications
Send marketing emails, promotions, product announcements, event updates, and special offers
Send SMS or MMS messages where you have provided consent
Measure website traffic, campaign performance, advertising effectiveness, and customer engagement
Personalize website content, marketing communications, and promotional offers
Cookies, Analytics, Advertising, and Identity Resolution
We use cookies and other technologies to help run our website, support e-commerce features, remember user preferences, track traffic, and improve user experience. We may also use tools like identity resolution, retargeting, and audience targeting to better understand how users interact with our site and deliver more relevant content. In some U.S. states, certain practices might be considered targeted advertising or personal information sharing, even if no payment is involved. If required by law, you may have the option to opt out of these practices.
You can manage cookies through our cookie settings or your browser, though disabling some may affect certain features. For marketing emails, you can unsubscribe at any time using the link in the email or by contacting us directly.
By sharing your mobile number and agreeing to receive text messages, we may send SMS or MMS messages about your account, orders, abandoned cart alerts, product updates, promotions, events, customer support, warranty issues, or other communications you’ve requested. Message frequency may vary, and message or data charges may apply. You can opt out of marketing texts at any time by replying “STOP” or following the instructions in the message. We do not sell or share your consent to receive text messages with third parties for marketing. We may only share SMS-related details with service providers who assist in delivering, managing, or supporting our text messaging services, or as required by law. Even after opting out of marketing, we may still send essential transactional or service messages, such as order confirmations, shipping updates, warranty notices, safety alerts, or legal notices.
How We Share Information
We will never sell your personal information to any third parties and do not share your personal information with third parties for direct marketing purposes.
We may share information with:
Other parties at your direction or with your consent
Service providers that support our website, ecommerce platform, payment processing, shipping, customer service, email marketing, SMS messaging, analytics, advertising, identity resolution, fraud prevention, cybersecurity, data storage, warranty support, and business operations
Affiliates, parent companies, subsidiaries, and related business entities to the extent permitted under applicable laws
Dealers, distributors, sales representatives, or business partners, when needed to respond to your inquiry, support a transaction, or route your request
To comply with any lawful process or court order, cooperate with law enforcement, and otherwise comply with any applicable laws or regulations.
Product Restrictions and Compliance
Certain items, such as magazines, accessories, firearm-related products, components, and others, might be prohibited under federal, state, or local regulations. We may gather, use, and store information as necessary to evaluate orders, enforce compliance restrictions, stop prohibited transactions, cancel orders that violate rules, verify customer details, prevent fraud, and adhere to relevant laws.Customers must understand and follow all applicable laws related to the purchase, ownership, and use of any product.
Data Retention and Security
Sarsilmaz is dedicated to safeguarding both your personally identifiable and non-identifiable personal information. We have implemented appropriate physical, electronic, and administrative safeguards to prevent unauthorized access, alteration, disclosure, or loss of your personal data. However, we cannot guarantee that your personal information will never be disclosed in a way that contradicts this policy. Furthermore, Sarsilmaz is not liable for any security breaches or actions taken by third parties who receive your information.
Recognizing the critical importance of data security, we employ a variety of technological and procedural measures to protect your information from unauthorized access, misuse, or unauthorized disclosure. These protections include encrypted data transmission and storage, role-based access controls, a comprehensive data security framework, and physical security for our servers. Our security protocols are regularly updated to keep pace with evolving technology. Sarsilmaz also adheres to all relevant legal and regulatory requirements, including the GDPR and CCPA, when it comes to reporting, investigating, and disclosing security incidents involving unauthorized access to customer personal information.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information. You may also have the right to opt out of certain targeted advertising, sale, or sharing activities, limit certain uses of sensitive personal information, or appeal a denied privacy request.
To submit a privacy request or appeal, contact us using the information below. We may need to verify your identity before processing certain requests.
Where required by law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control, when our website is configured to detect and process those signals.
Some browsers offer “Do Not Track” signals. At this time, our website does not respond to browser “Do Not Track” signals.
California Residents
If you are a California resident, this section serves as our Notice at Collection. We may collect identifiers, commercial information, internet or electronic network activity, approximate geolocation information, customer service communications, business contact information, limited sensitive information when needed for verification or compliance, and inferences based on website activity or product interest.
We collect, use, and share this information for the purposes described in this Privacy Policy.
We do not sell personal information. However, our use of advertising, analytics, identity resolution, retargeting, audience-matching, and campaign tracking technologies may be considered “sharing” or “selling” under California law. California residents may opt out of such activity by adjusting cookie settings, using a legally recognized opt-out preference signal where applicable, or contacting us.
We do not knowingly sell or share personal information of consumers under 18 years of age.
Third-Party Links, Social Media, and Children
Our website may link to or include content from third-party websites, platforms, plugins, social networks, video providers, payment processors, shipping providers, dealer locator tools, analytics providers, advertising partners, or other service providers. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
If you interact with us on social media, those platforms may collect information in accordance with their own privacy policies. We may view or respond to information you make available through those platforms.
Our website, products, and services are intended for adults. Individuals under 18 are not authorized to use our website, create accounts, place orders, submit product registrations, or use our services without the appropriate involvement of a parent or legal guardian.
We do not intentionally collect or request personal information from children under 18. If you are a parent or guardian and believe your child under 18 has shared personal information with us, please reach out using the contact details provided in the “Contact Sarsilmaz” section of this policy. Parents or guardians have the right to review and request the deletion of their child’s personal data and to restrict how it is used. If we learn that a child under 18 has provided us with personal information, we will take appropriate actions to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. If we make material changes, we will provide notice consistent with applicable law.
Contact Us
For privacy questions, requests, appeals, or concerns, contact us at:
SARSILMAZ
9737 NW 41st St #530
Doral, FL 33178
Phone: 1-833-727-4867
Email: privacy@sarsilmaz.us
For faster handling, please include your name, contact information, state of residence, and the nature of your request.